68 Orchard Road, #04-46, Plaza Singapura, Singapore 238839, Singapore
Description
Facilities
Wi-Fi
Cuisines
Chinese CuisineSpoken Languages
English, ChinesePayment Options
American Express, Mastercard®, Visa* *Last order 2.15pm (Lunch) and 8.15pm (dinner) * *Drinks, Beverage, in-house promotional items, Fave Pay,Shopback and any other external promotions are not applicable/stackable with Eatigo discounts * *Service Charge are not applicable for eatigo discounts * *Seats are limited especially during peak hours. Kindly wait to be seated if seats are not available during the time of reservation. * *Dining duration is limited to 75 minutes from reservation time. * *Reservation must be made 90 minutes in advance. * *Table will be on hold for 15 minutes from the reservation time. Reservation will be considered cancelled upon late arrival. * *Eatigo reservation must be shown upon arrival, otherwise discounts will be forfeited. * *Restaurant will only take in your reservation once the entire party is present and reserves the rights to reject the reservation if it is beyond the 15min grace period. * *Eatigo discounts are strictly valid for Dine-In only. No takeaway of leftover food is allowed. * *Reservation is subjected to the terms on eatigo's Fair User Policy (https://eatigo.com/sg/singapore/en/fair-user-policy).
Jenn
Dear Team I recently dined at your Plaza Singapura outlet on 20 Aug 2025 and would like to seek clarification regarding the service charge on my bill. From the receipt, the details are as follows : Food subtotal - $131.20 Discount - $34.92 Subtotal after discount $96.28 Service charge added $13.12 (calculated on the original subtotal GST : $9.85 Final bill charged $119.25 However, if the 10% charge were calculated after the discount (which is the standard practice at most restaurants, the breakdown shd be : Subtotal after discount $96.28 Service charge (10%) $9.63 Subtotal $105.91 GST (9%) : $9.53 Correct total $115.44 This shows a difference of $3.81 Could you kindly confirm if it is your restaurant's policy to calculate service charge on the original amount before discount rather than after discount. I would greatly appreciate your clarification. Thank you and I look forward to your reply. Rgds Jen Tan tansiewmeing@gmail.com 82828456
Aug 21, 2025
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