The buffet line definitely needs improvement. By 7:30 PM, the chili crab had already run out, and only after alerting the staff did they begin cooking a few more pieces—leaving guests waiting. By 8:30 PM, items like the rojak were being cleared and not replenished at all. When I requested another cup of hot green tea, the staff showed no intention of preparing a fresh one. Instead, they simply insisted on adding hot water to the existing cup, which felt dismissive. This level of service is disappointing, especially considering that the hotel is part of the Marriott Group and located on Orchard Road—an establishment expected to meet 5-star standards. Additionally, I had noted in advance that we were celebrating a birthday, but no effort was made to acknowledge the occasion. Overall, it was an underwhelming experience. I sincerely hope improvements are made to better reflect the standards your brand represents.

I had an excellent experience at the restaurant, both with the service and the food. This was our second visit, this time with my wife and younger son, and we will definitely be returning.

Will visit again in due course