Ordered the Burrata Campana, Tagliolini al nero di Seppia and Linguine al Granchio and they were visually appealing and tasted great. Nice balance of flavours. The restaurant was empty on a Friday evening with just my table and 1 other from 5pm to 6+pm. Service seemed very curt and cold. There was a poster at the entrance for some drink promos but when I asked about it, the staff said there was no promos. It was only on the second time that I asked to confirm that they mentioned the promo is for dining outside. To make things more confusing, there was a sign within the restaurant that said Jim Beam highballs were available for $10++. But that was never offered or mentioned when I asked about drinks offers. I had just dined at Opus Bar and Grill at level 1 of the very same hotel where II Cielo a week prior and the service was so different. Upon being seated the staff informed us about the menu limitations of using the Eatigo app and would later ask how our meal was and if we had any other requests or feedback. They quickly cleared anything from the table that wasnt needed and when we were done with them. Staff were warmer and so much more friendlier at Opus than at Il Cielo. The stark contrast in service levels really stood out and it kinda killed the vibe. I stayed on to have drinks at Opus but decided to go elsewhere for drinks after eating at II Cielo

Service not good. Didn’t give the drink menu. The appetizer bread is cold. And the fork is dirty (plz double check if the fork and knife are clean or not)

1st time in Cielo, food came out little cold, nonetheless, we r happy with the service,

Pricy, prefers LUCE of similar bill. I have to clean up the tip of Tabasco bottle before using it, speaks for the service level.

ordered brocollini, pork rib and one more some pasta with angus beef food is good but service can be improved. overall all will come again.

Service crew does not seem to welcome Eatigo diners. They did not give us the drink list even after we had ordered our food. Instead we had to ask for it after it become apparent that they were not going to bother. The dinner was to celebrate my daughter’s birthday. When we asked for the cake, the staff simply put the entire bag with the cake box inside on the table and left. . We had to ask for plates and cutlery and lighter. And then we had to instruct him to clean the table. Even then it was half hearted effort as he left the bottles of olive oil on the table. It certainly does not feel good dinning there.

Great service from Mia