great servings for its price

We are about to place our order, but since the menu didn’t include any descriptions or photos, we asked the staff if they offered a seafood-style paella. We were advised to order the “Especial Casa Alhambra.” After waiting for an hour, we were surprised to be served a paella with chicken pieces topped with chorizo or longganisa. Feels like we are eating a LONGSILOG with a hefty price. Naturally, we were disappointed—not just with the unexpected dish, but with how the situation was handled. The staff simply said she got confused and mentioned that seafood wasn’t available at the time. It would have been greatly appreciated if we had been informed earlier, especially since we waited patiently for an hour expecting a seafood paella. In the food industry, clear communication is essential—not only to meet customer expectations but also to prevent potential issues like food allergies. Staff should be more mindful and transparent about what they’re serving.