The burger was disappointing for Marriott’s standard. I mentioned it to the lobby lounge manager and she was wonderful with her service recovery which makes up for my dry overcooked burger.

The lobby lounge staff are always amazing and i feel right at home whenever I visit. The staff are the heart and soul of customer experience, I do hope Marriott mangement could better take care of the staff well being (I noticed there’s no chair for them to sit and they are standing and walking for hours, one staff had to bend down in the most awkward position to do her paperwork (if there was a chair for her would help ease her back)

Staff are wonderful

Wheelchair access excellent! Service was the best we ever been to! They all helped me get my food!!!!!

The lobby lounge staff are amazing! I can’t remember exactly the name the staff in black uniform (Om?), she took such wonderful care of me! And Kwan too. In fact the whole team is lovely. Food, ambience, service all great!