11 Kee Seng St, #01-04, Singapore 089218, Singapore
Description
Facilities
Accept Credit Cards
Alcoholic Drinks Available
Air Conditioning
Indoor dining
Cuisines
Japanese, Omakase, Sashimi, SushiAtmospheres
Cozy, Business Meetings, Romantic Dates, Private, After Work Drinks, IntimateSpoken Languages
EnglishPayment Options
Visa, Cash Only*Please note that the above price for ROKU Omakase lunch and dinner is for 1 pax
Top
I wrote in on 23 Nov to make a complaint about this restaurant but so far there’s no reply from eatigo. So I am reporting the incident again. When I attempted to show The chef my email from eatigo regarding the $10 cash voucher, he refused and said that the restaurant does not accept the eatigo discount voucher. When I asked for the bill, charged us an additional $16 for extra 2 pcs of sushi even though I pointed out when we made the reservation , it was clearly stated that there is unlimited serving of sushi for lunch booking. Again he said his restaurant does not honour such a condition . Clearly the chef is not honest and just served the additional sushi without telling me that I have to pay $16 for another 2 pcs. I was asked to pay $94.60 and he didn’t give me the bill with the excuse that the machine is not working. I think the restaurant is cheating customers. There’s no excuse that the chef forgot because we were the only 2 customers there at 3pm when I made the payment.
Nov 25, 2024