I am disappointed with the overall experience, mainly due to the food quality, presentation, and service. The food setup was not user-friendly. Reaching and serving the food was inconvenient, and the seafoods station caused many ice cubes to drop onto the floor, making it wet and slippery, which is a safety concern. The Chinese cuisine was average at best and did not meet expectations. The dessert section was particularly poorly managed. Tong Sui was served without bowls or spoons, and the ice cream station had no cones, bowls, or dessert spoons available. Service was also lacking. The waiter/waitress did not assist with refilling drinks unless specifically requested, which is not the level of attentiveness expected from a restaurant of this standard. Overall, the experience did not reflect the quality and service associated with Sofitel, and there is significant room for improvement.

average Food 7/10

Snow crab leg are very salty and they don’t refill frequently. So, have to wait for refill. Seafood are not fresh. I will not go there again.

Great . I will visit again

The variety of food is ok. The ambience is good. The freshness of the seafood such as oysters are not up to standard. Unlike some other 5-star restaurants at hotels, there is very little to no top up of food. Overall it’s been a disappointing experience.

Oyster not fresh. All of us have diarrhea